F Secure Sidegrade Support Module Error

I'm trying to install the Charter Security Suite and I'm getting the following error "F secure Sidegrade Support Module has encountered a problem and needs to close".  I have several things including deleting F-Secure from my HDD and the

registry but nothing has worked.  I trying to insgtall Charter version 9 my PC is running Windows XP SP3, Please let me know how I can get this past this and install Charter Security Suite.

 

Thanks,

Robert

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