Cannot run latest version of Engarde while F-Secure is active

ePenguin

Hi all -

 

I'm using F-Secure Internet Security 2013 (up-to-date) on Windows 7 Pro (SP1, also up-to-date).  Today I applied a mandatory update for the fencing competition software I use, Engarde (http://engarde-escrime.com/) - to version 9.561.

 

When I try to run the new version of Engarde, F-Secure pops up, immediately followed by a windows dialog with the message: "F-Secure Settings and Statistics has stopped working" (+ "Windows is checking for a solution to the problem...").  This box has a cancel button, but otherwise it just sits there and nothing further happens.

 

If I explicitly turn off DeppGuard in F-Secure IS, then things work ok.

 

Has anyone encountered anything similar, or do any of you have any advice for investigating this further?

 

Thanks.

[Deleted User]

Hi ePenguin,

With regards to your problem, I would suggest you to open a Support Ticket:
http://www.f-secure.com/en/web/home_global/support/contact

Once you have open a SRID kindly update me so that I can help to solve your issue.

Thanks.

Best Regards,
Jagadesan