Not able to Uninstall F-Secure MObile Security from my Samsung Galaxy Grand

amit

I have installed a trial pack of F-Secure MObile Security. As the subscription got over and i would liketo uninstall the application from my Samsung Galaxy Grand phone.
I went to Application Manger-> F-Secure MObile Security.-> Uninstall button is greyed out.

amit

Thanks Guys I myself found the answer. But thesupport from F-Secure is pathetic.

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@amit wrote:

I have installed a trial pack of F-Secure MObile Security. As the subscription got over and i would liketo uninstall the application from my Samsung Galaxy Grand phone.
I went to Application Manger-> F-Secure MObile Security.-> Uninstall button is greyed out.

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Chrissy

Hello Amit!

 

Sorry to hear that you are no longer keeping Mobile Security, but I hope that in the future, if you should use any of our products, you'll give us a chance to assist you   We have many support channels available to do this, including this Community, our Knowledge Base Articles, and chat support.

 

Would you mind sharing with other Community members how you solved your issue, so that they may also be able to find an answer to similar problems?

 

Thanks!

// Chrissy

chanak

Hi

 

What is the solution to removing f-secure mobile security completely from a Samsung Galaxy Grand.  The uninstalll option is greyed out and I can't see any other options for removing this app. 

 

Any suggestions or solutions welcome.

 

Regards,

 

Karl.

Simon

Hi,

 

Please check out this thread for further information:

 

http://community.f-secure.com/t5/Security-for-PC/How-to-uninstall-f-secure-mobile/m-p/17546

Blackcat

Hi chanak

 

try the suggestion by one of the F-Secure experts, Jagedesan, listed in one of the recommended content threads below; 

 

1. Open Settings > Location and security.
2. Scroll down to Device administration and tap Select device administrators.
3. Under Device administrators, uncheck the application.

Then you should now be able to uninstall.

 

Edit; Simon beat me to it 

Simon

Mine was the lazy answer. 

chanak

Hi Simon and Blackcat,

 

Thank you both - the solution worked a treat.

 

Regards,

 

Karl