Forgot my anti theft password
Kingoftheworld Posts: 1
here is my SR ID: 1-561660206. I have provided you guys with all the other details already and have not yet received and assistance. it urgent that i can swap my sim's. and all that other #unlock# and #reset# from the other number does not work.
I must say the Support service of F-Secure is pathetic, in fact non-existent !! This app does not have any method to recover lost password. Even the #UNLOCK# from trusted number does NOT work. There is a link on F-Secure site which asks for email to send the password recovery instructions, EMAIL NEVER COMES. Their LIVE CHAT NEVER WORKS.I am stuck in a foreign country without phone and contacts and have been trying desperately to either contact these F-Secure guys or unlock using #UNLOCK# from trusted number. NOTHING WORKS !!Anyone installing this stupid app is left on the mercy of these non-responding fellows to recover their data / phone.If anyone can help me recover, please email instruction to: e-mail addressThanks in advanceEdited: E-mail address removed for privacy protection.1 1Like
Jayson Posts: 595
Kindly open a Support Ticket or contact our Technical Support for further assistances regarding Security Code issue, this need to be handled outside of the F-Secure Community.
This discussion has been closed.