Forgot my anti theft password

Kingoftheworld

Hi

 

here is my SR ID:   1-561660206. I have provided you guys with all the other details already and have not yet received and assistance. it urgent that i can swap my sim's. and all that other #unlock# and #reset# from the other number does not work.

Jayson

Hi,

Kindly open a Support Ticket or contact our Technical Support for further assistances regarding Security Code issue, this need to be handled outside of the F-Secure Community.

Thanks.


Best Regards,
Jayson

Gary

Hi Kingoftheworld,

 

The reset is done, kindly check your e-mail for the instructions and do let our agent know if you need any further assistance in this case.

 

Best regards,

Gary

WorstApp

I must say the Support service of F-Secure is pathetic, in fact non-existent !! This app does not have any method to recover lost password. Even the #UNLOCK# from trusted number does NOT work. There is a link on F-Secure site which asks for email to send the password recovery instructions, EMAIL NEVER COMES. Their LIVE CHAT NEVER WORKS.

 

I am stuck in a foreign country without phone and contacts and have been trying desperately to either contact these F-Secure guys or unlock using #UNLOCK# from trusted number. NOTHING WORKS !!

 

Anyone installing this stupid app is left on the mercy of these non-responding fellows to recover their data / phone.

 

If anyone can help me recover, please email instruction to: e-mail address

 

Thanks in advance

 

Edited: E-mail address removed for privacy protection.

maniac

Dear Sir,

 

after i contacted your support team, they said they have sent me a reset code but i havent recieved any code so please help me what to do.

Blackcat

Have you checked your spam folder?