Re: Problem when executing F-secure on windows seven 64 bits

etomcatetomcat Posts: 1,312
in F-Secure SAFE

Hello,

 

F-Secure IS/AV 2013 is a home and home office protection purpose product. You are posting in the wrong place in the Forum's Business Security section.

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  • mzgmmzgm Posts: 1

    Hello,

     

    I have just by F-secure 2013 ;

    The installation on the first computer (Windows seven 64) and the scan  are quite good.

    On the second computer, the installation is also right ; but i can't execute the scan on this computer,

    I have a message like "le serveur n'est pas chargé" ;

    Please some body could help me ?

     

    Regards,

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  • BenBen Posts: 2,640

    Hello mzgm,

     

    As Tom mentioned it the post was in the wrong section of the community, I moved it to the most relevant.

     

    I would advise you to open a ticket to our support in order to investigate this behaviour.

     

    Kindly open a support ticket here:

    http://www.f-secure.com/en/web/home_global/support/contact/request

     

    Please attached fsdiag and the screenshot of the error you get when opening a ticket.

     

     

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