Re: Problem when executing F-secure on windows seven 64 bits

etomcat Posts: 1,319 Superuser



F-Secure IS/AV 2013 is a home and home office protection purpose product. You are posting in the wrong place in the Forum's Business Security section.


  • mzgm
    mzgm Posts: 1



    I have just by F-secure 2013 ;

    The installation on the first computer (Windows seven 64) and the scan  are quite good.

    On the second computer, the installation is also right ; but i can't execute the scan on this computer,

    I have a message like "le serveur n'est pas chargé" ;

    Please some body could help me ?



  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hello mzgm,


    As Tom mentioned it the post was in the wrong section of the community, I moved it to the most relevant.


    I would advise you to open a ticket to our support in order to investigate this behaviour.


    Kindly open a support ticket here:


    Please attached fsdiag and the screenshot of the error you get when opening a ticket.



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