Re: Problem when executing F-secure on windows seven 64 bits

etomcat

Hello,

 

F-Secure IS/AV 2013 is a home and home office protection purpose product. You are posting in the wrong place in the Forum's Business Security section.

mzgm

Hello,

 

I have just by F-secure 2013 ;

The installation on the first computer (Windows seven 64) and the scan  are quite good.

On the second computer, the installation is also right ; but i can't execute the scan on this computer,

I have a message like "le serveur n'est pas chargé" ;

Please some body could help me ?

 

Regards,

Ben

Hello mzgm,

 

As Tom mentioned it the post was in the wrong section of the community, I moved it to the most relevant.

 

I would advise you to open a ticket to our support in order to investigate this behaviour.

 

Kindly open a support ticket here:

http://www.f-secure.com/en/web/home_global/support/contact/request

 

Please attached fsdiag and the screenshot of the error you get when opening a ticket.