CPU use during full scan

Fred
Fred Posts: 3
in F-Secure SAFE

Is there any way you can restrict the use of the CPU during a full scan, say to 50% or 20%? My computer keeps crashing during a scan and I'm sure the reason is that F-Secure is hogging all the processing power.

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  • Jayson
    Jayson Posts: 595

    Hi Fred,

    I would suggest you to open a Support Ticket for further assistances. Kindly attach a FSDIAG and your subscription key together with your service request, to create FSDIAG file.

    Thanks.


    Best Regards,
    Jayson

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  • Fred
    Fred Posts: 3

    Thanks Jayson. I have done as you suggested and my Support Ticket has been acknowledged. The fact that "Crash / hang" is one of the standard Subjects provided for new Support Tickets suggests to me that maybe mine isn't the first enquiry of its type...

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  • Fred
    Fred Posts: 3

    I've now had a response from Sugu Bala, Technical Support Engineer.  The answer to my question seems to be no.  There are many ways in which you can force the program to perform less than a full scan, but there is no way in which you can restrict the program's use of the CPU during a full scan, say to 50% or 20%.  Curses Man Frustrated

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