We have two PC's. One of them indicates on the launchpad the product has to be installed. Yet it is installed properly. I tried update for 2013 and reinitiated installation with the code I got in the email, with succes as it indicated. But message on the launchpad stays the same. Fsecure doesn't do the job at all is my idea. What to do???


  • Jagadesan
    Jagadesan Posts: 129 Former F-Secure Employee

    Hi Huub,

    With regards to your problem, I would suggest you to open a Support Ticket:

    Once you have open a SRID kindly update me so that I can help to solve your issue.


    Best Regards,

  • Huub
    Huub Posts: 3

    Dear Mr Jagadesan.


    As I remember, I issued a request for support  by " submit an online help request" .

    What else do I have to do??




This discussion has been closed.
Pricing & Product Info