Installation

Huub
Huub Posts: 3
in F-Secure SAFE

We have two PC's. One of them indicates on the launchpad the product has to be installed. Yet it is installed properly. I tried update for 2013 and reinitiated installation with the code I got in the email, with succes as it indicated. But message on the launchpad stays the same. Fsecure doesn't do the job at all is my idea. What to do???

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  • Jagadesan
    Jagadesan Posts: 129 Former F-Secure Employee

    Hi Huub,

    With regards to your problem, I would suggest you to open a Support Ticket:
    http://www.f-secure.com/en/web/home_global/support/contact

    Once you have open a SRID kindly update me so that I can help to solve your issue.

    Thanks.

    Best Regards,
    Jagadesan

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  • Huub
    Huub Posts: 3

    Dear Mr Jagadesan.

     

    As I remember, I issued a request for support  by " submit an online help request" .

    What else do I have to do??

     

    regards,

    Huub

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