Installation

Huub

We have two PC's. One of them indicates on the launchpad the product has to be installed. Yet it is installed properly. I tried update for 2013 and reinitiated installation with the code I got in the email, with succes as it indicated. But message on the launchpad stays the same. Fsecure doesn't do the job at all is my idea. What to do???

Jagadesan

Hi Huub,

Could you provide me with the SRID, so that I can help to solve your issue.

Thanks.

Best Regards,
Jagadesan

Jagadesan

Hi Huub,

With regards to your problem, I would suggest you to open a Support Ticket:
http://www.f-secure.com/en/web/home_global/support/contact

Once you have open a SRID kindly update me so that I can help to solve your issue.

Thanks.

Best Regards,
Jagadesan

Huub

Dear Mr Jagadesan.

 

As I remember, I issued a request for support  by " submit an online help request" .

What else do I have to do??

 

regards,

Huub