Install fails after removing Norton


I bought a new laptop that had Norton internet 2011 installed. I knew I was going to have trouble because I went through this when I installed F-Secure on my PC a few years ago. I used the Norton Removal Tool and it looked like it worked, but the F-Secure install failed again. I called Norton and they remotely connected and found no trace of Norton in the laptop, but the instal is still failing. What can I do next to get a successful install of F-Secure.


  • MJ-perComp
    MJ-perComp Posts: 432 Superuser

    Have a look at the install-logs (search "fs*.log") to get an idea. Search them from the end for "failed" or "error".




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