How can I fight Instructions attacks incoming from my ISP line with F-Secure?
Dear F-Secure Community,
I am basically pleading to you all for help because of this two to now almost two and half year saga of active hacking. It started with my Mac Mini and I started with F-Secure Mac Anti-Virus. What would happen is before that programs installation programs would have been deleted and passwords were changed. Then even worse they took personal information from my Google account and there were e-mails between my Neurologist and I discussing confidential medical conditions. You think Rich you moron how dare you be so careless to put your personal data and entrust it to Google. I did use Lastpass and I used a USB key as a two step authentication process and how they beat or just a person beat I have no idea. I know how to make secure passwords but, once they broke that and as you know last pass is the repository for all your passwords and that was it. Then it I did not yet know about F-Secure yet and I saw an add for Intego's virus barrier and I though reformat clean install and update the software ASAP and they can be stopped by Virus Barrier because basically Intent made a giant Firewall and a virus scanner which IMHO is what it is. This held them back for about a day or more than that more like 48 hours and then if I dared to reboot that Mac Mini what I would see is all the components inactive and in red. Then it was compromised.
Then I was so frustrated and you will not believe this one and I do not expect you too. I purchase two products one a Zywall USG20 W and I was so happy. I thought finally some hardware to fight back with and I plug it in on a laptop that was freshly reformatted and scanned by Avast as a windows laptop to be bug free. HOWEVER it did have wireless built in and that was something I should have thought about. Then I plug it in and behold I carefully set it up with my brother's help and it is stuck in an endless loop so when in plug in the address you were always sent to was the device address 192.168.1.1. It was stuck like that despite reboots and attempts to reflash the firmware. My brother basically tells me at this point you are making this all up. I spring for a 400.00 USG80 or 100 then my brother does the setup and last time since I am still a novice he did the connections and everything not me. Once again a clean laptop from outside the house and supposedly all virus free. The unit worked great for about 4 hours and the same problem but, we had only enough money for the virus pack on the unit and used a different ISP line. Then we came back to the house and hooked it up and wound up returning it. I got my money back but, still someone is going through a lot of trouble and effort.
Then finally I went back to school online and it drove me insane because I had now switched to a windows laptop. I unfortunately did not know about Mikko and F-Secure until I saw him do a TED talk on global organized cyber crimes and just how bad it is. If you read LifeHackr that does not exist not really at all. Meanwhile back at my Bat Cave where apparently my impotence just keeps on and on.I then go to my brother and he installs AVAST and I try and use that. This time it is not taken out completely but, it keep coming up with a positive on a virus in a temp directory and then when I went to clean Quarantine it. The system told me it was gone. Then there was Kaspersky 2.0 from the initial installation what happened was they nuked it when it got on the computer in the sense that I set every single setting on high and it reported in 10 minutes over 64,948 mucilaginous URL. It literally just slammed that computer into a wall. I am really sorry I am using all these non technical terms but, I am so tired and I am just trying to get this story out and get help from anyone I can from who ever or what ever is doing this. Then how to stop them that is all that matters.
Then finally I saw the talk by Mikko on Ted and it was no advertisement at all but, I saw at the bottom of the screen his title and his company F-Secure. I was then set upon that this company is the answer. I went back and forth on the F-Secure Mac Anti-Virus solution and how and what I could do. I told the techs what I could see is that with Applejack and the only Rootkit software for Mac is that it stated ARDA agent connections and just as worse I was seeing SSH connections when I had Little Snitch fire wall application version 3.0 running along with F-Secure. I finally made a phone call to F-Secure and finally I got the best suggestion just start with the ISP and they will fight you which they have and have at Verizon FIOS.
Then after Verizon telling me that it is IMPOSSIBLE for the network they have to be infected it was really time to leave. I switched to Cablevision and it is the same thing all over and it is the same virus physicals actions. Here is what the person or if not an active intrusion works. The computer is reformatted and then immediately upon boot the wireless network adapter knows my wireless AP password or it seems to and instantly connects. It is why even go through the set up process. Then the Bluetooth starts immediately too. I have tried uninstalling the Bluetooth software from broadcom with rev. I have tried installing the driver and instantly on reboot it always looks for the driver for the Bluetooth and I deny and deny and still the prompts to install keep coming.
I really do not care about the inconvenience to me at this point but, the only thing I can figure is that our five laptops are not all infected but, maybe two and then it hits the other three with an infection and with Bluetooth in the equation it is just another avenue of transmission or communication. I am trying to seek recourse with this ISP but, once again it is like I am speaking Klingon or something and the evidence at this point is overwhelming. There is a paper trail of work orders,receipts,phone calls,dates and times of all these actions taken and how careless Verizon is case numbers.
What this really is all about is my little sister and friends. When she lived in her dorm or with her friends and sometimes came home is the issue of the cameras in the laptops. If someone or they pleural have been doing this all along then something needs to be done to stop who ever this. I am appealing to you Mikko and F-Secure to help me even if I can just ship you a hard drive and you can say this what they have done and this is maybe who they are with what software they have.Thank You So Very Much for all of you to read this post and please try and help me in this matter.