Just installed R40, after install explorer.exe stopped responding and needed to restart, this also happened after every consequent boot. (XP SP3 32 bit)
Ok, I've found 3 fa.log's, 1 in C:\Program Files\F-Secure\My F-Secure\apps\ComputerSecurity\Anti-Virus, 1 in C:\Program Files\F-Secure\My F-Secure\apps\ComputerSecurity\Spam Control and 1 in C:\Program Files\F-Secure\My F-Secure\apps\ComputerSecurity\Anti-Virus\aquarius The one in Anti-Virus is empty, the one in Spam Control contains this:
Comments
Hi,
please find fa.log and post the first entries here.
(expecting an INI-file running into timeout)
BR
Ok, I've found 3 fa.log's, 1 in C:\Program Files\F-Secure\My F-Secure\apps\ComputerSecurity\Anti-Virus, 1 in C:\Program Files\F-Secure\My F-Secure\apps\ComputerSecurity\Spam Control and 1 in C:\Program Files\F-Secure\My F-Secure\apps\ComputerSecurity\Anti-Virus\aquarius
The one in Anti-Virus is empty, the one in Spam Control contains this:
And the one in aquarius contains this:
Hi,
this look really pretty unusual. Please create a fsdiag and open a support case.
Do the same files get listed again the next day? If not, you have a ressouce problem.
BR
We just managed to reproduce the explorer.exe hang here in our lab. We have an idea where the problem is and hopefully get it fixed in TP42.