F-Secure unable to got updates from Server
Since 3 weeks, I try together with the F-Secure support to solve my problem of not receiving any updates. The history was:
- I got a new installer for F-Secure Internet Security 2013
- I installed it and since then I do not get any updates.
- on several websites I saw, that maybe the uninstallation of version 2012 was not cleaning up all things completely and in parallel I got the uninstaller from support
- I uninstalled the whole product with the uninstaller and I cleaned-up the windows registry
- I started the installation again, but the problem is still occurring even when configuring google dns-server
The status of my database entries are all on "waiting for updates". In parallel I observed in the update windows, that the date of last update check is moving very fast and to very bizare dates: I got last update checks in 2006, 2010, 2012, 2014, 2026, 2077, etc.
Does somebody of you already had a seemless problem?
Best regards and thany you for support