Can't exclude files?

Guido
Posts: 1
I'm sorting out a friends laptop as he wants a program installed to monitor what his kids are doing (ardamax)
I have added the folder where the program resides to the 'exclude objects' in virus and spyware scanning/deepguard/manual scanning sections but it still removes the program.
Any ideas as its driving me mad.
Please note he is using the talktalk version of the program.
Cheers
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Comments
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Hi,
what OS are you using?
what F-Secure (talktalk) version and Features are installed
WHY does F-Secure remove the file? Virus, Spyware, Riskware?
BR
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