Can't exclude files?

I'm sorting out a friends laptop as he wants a program installed to monitor what his kids are doing (ardamax)


I have added the folder where the program resides to the 'exclude objects'  in virus and spyware scanning/deepguard/manual scanning sections but it still removes the program.


Any ideas as its driving me mad.


Please note he is using the talktalk version of the program.




  • klauzser
    klauzser Posts: 32 Observer

    Have you found an option where you can exclude the exact problem and not just the folder where that program resides? This should work better. image

  • MJ-perComp
    MJ-perComp Posts: 432 Superuser



    what OS are you using?

    what F-Secure (talktalk) version and Features are installed


    WHY does F-Secure remove the file? Virus, Spyware, Riskware?



  • Gary
    Gary Posts: 52 Former F-Secure Employee

    Hi Guido,


    Those files that have been removed is it exactly the same path you have excluded in the Virus and Spyware Scanning/Deepguard/Manual scanning?


    Best regards,


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