F-Secure IS 2012 Updating is stuck and a whole bunch of other problems
How to make a long story short...
I have 1-year-old Asus G74S gaming laptop with Windows 7 home premium 64-bit and it comes with preinstalled Oberon games. I tried uninstalling these games, since I never play them and that made F-Secure Internet Security 2011 think that it had expired, though it has 1 year time still left. I have license for 3 computers and it's currently on my and my bf's computer. I heard from my brother who has the same computer (but older version) that he had the same problem, that when he tried to uninstall those games it disables F-Secure and even though it's on my computer, I couldn't access it at all and it flashed complaining it had expired.
After restoring my system from the last recovery point where it worked, F-Secure worked fine and I updated it into 2012. Atm, I didn't know it was the Oberon games screwing up my laptop, so I tried uninstalling them which gave me the same problem with F-SEcure thinking it had expired.
This time going back to the recovery point where my OS still worked didn't work, F-Secure kept telling me it had expired. My father installed 2012 and after that F-Secure claims I have used 3/3 of my product keys, since it didn't delete 2011 and installed 2012 so I had both of them on laptop. My father made it work out by uninstalling Malware Bytes (which I used to scan my pc when F-Secure stopped working, but it wasn't a virus), so we thought now I have a working F-SEcure 2012 on my laptop. Sadly no.
So, now my firewall on my F-Secure Internet Security 2012 kind of works, but virus database has been "updating" for the last 3 hours now and it seems to be completely stuck there. I do not have other firewalls blocking it, but it still isn't going anywhere and the Online Scan couldn't find viruses and neither did we find them earlier. The Health Check complained about me not having any kind of virus protection at all. Only firewall is working and the rest pretend to be updating, but when I check manually for updates, it says that my product is updated - but it isn't. For the last 3 hours I've been searching through help and forums on this site, but nothing seems to work.
On top of that, now a game I play, League of Legends, won't start at all and I blame F-Secure for it. It shows it's been allowed and when I press Play on the launcher, it starts, but them the program "shuts down", meaning it goes hiding somewhere, since if I try it again, it says the application is already in use. I didn't have these problems yesterday when F-Secure 2011 still worked, so I don't know if the problem is connected to the 2012 version or to the anti-virus not updating itself. Previously the game has never been blocked by anything and it isn't blocked on my bf's and brother's computers either.
This problem took me whole day to "solve" and suddenly it's not solved at all. I wish someone could help me so that my F-Secure Internet Security 2012 would work and update itself and so that I could play again. I don't dare to reinstall again since it says I have used 3/3 of my product keys, although I've only used 2/3, so maybe it will claim I don't have product keys left anymore. It did use an extra key previously, so I'm just being cautious
I'd appreciate if someone helped me ASAP - other than playing games, I need to get back to completing my summer studies and I need a working computer for that.