HELP! nokia c6 lock forgot my security code

claireclarisse

got a trial version of the mobile security installed with my nokia c6... changed my batt and now i forgot my security code.. been trying to contact the chat support but no one seems to be answering.. please help just cant use my phone... how can i reset this? any solutions?

[Deleted User]

Hi claireclarisse,

If you have forgotten your Security Code and your mobile is locked, kindly contact our support:
http://www.f-secure.com/en/web/home_global/support/contact

The Security Code can be reset after verification but this cannot be done in Community.

Thanks.


Best Regards,
Jayson

pusaqall

Is there a way to fix the locked issue on users end?

[Deleted User]

Hi pusaqall,

You may refer the post below to reset security code by Trusted Number:
http://community.f-secure.com/t5/Protection-Safe/f-secure-mobile-password/m-p/11397#M2688

Thanks.


Best Regards,
Jayson

tash

help me sir

 

Janiashvili

how?

[Deleted User]

Hi tash,

May I know what is your issue? Is there anything I may assist you?

Thanks.


Best Regards,
Jayson

oboah

i don't remember my anti-theft code

Janiashvili

Contact support here: http://www.f-secure.com/en/web/home_global/support/contact/request


Such problems can't be solved on the forums.

oboah

my phone is not locked but i have forgoten the anti-theft code

[Deleted User]

Hello Oboah,

 

Even if your phone is not locked, if you have forgotten the anti-theft code,  you need to contact our support service in order to reset it.

 

Thank you.