F-Secure stopped then a problem appeared

Berk

Hi,

 

I want to tell what happened before the problem exists:

 

This morning F secure IS 2012 suddenly closed.Later I understand that Launchpad updates itself.After installing it's update it asked me to restart computer and I did.After restarting my laptop, F secure didn't showed on launchpad menu for 15-20 min and f secure didn't seem on task manager just launchpad exe's running(by the way I restarted computer several times in case there is a problem). I don't know why IS 2012 and its firewall closed  for a while.Then it asked me to restart again and later it started to work.

 

But every records, statics(how much files scanned etc.) and my firewall options was resetted like I installed it new.I can't understand why this happened.

 

Anyway I just realized that when I right click a file to scan it.Menu text doesn't show but it scans.Image: http://s16.postimage.org/ajp7nijf9/image.png

 

How can I fix this?My computer infected?

Is it better to uninstall it and install again to make sure?

 

Thanks

Berk

tetrapackage

Have your system run in safe mode and see if it makes any difference. If so, try not to update the launch pad if possible.

Berk

I think when updating or installing, a problem may happened because of my slow connection.My ISP is capping my speed(1mbps) and I was using bittorrent while it was trying to update itself.

Today, I uninstalled and reinstalled F secure.Everything is fine now.