Initial update does not get completed on macOS Tahoe 26.6.2

Fritzz
Fritzz Posts: 20 Enthusiast
in Device Protection

New installation on macOS Tahoe 26.6.2, F-Secure 26.6 (69077). Installation completes successfully, but stuck on "Waiting for initial update…".

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Answers

  • Chameni
    Chameni Posts: 306 Moderator
    edited September 9

    Hi @Fritzz

    If a fresh installation remains stuck on “Waiting for initial update…”, please check:

    • System extensions: System Settings → General → Login Items & Extensions. Ensure F-Secure extensions are enabled. Also check Privacy & Security for any blocked F-Secure system software and select Allow if prompted.
    • Network filter: Make sure F-Secure’s network/content filtering permissions have been allowed.
    • Full Disk Access: System Settings → Privacy & Security → Full Disk Access → enable F-Secure.
    • Connectivity: Check your internet connection and temporarily disable any third-party VPN or firewall.
    • Restart your Mac and reopen F-Secure.

    If it still doesn't resolve the issue, do let us know we may need a log file from your Mac device in order for our team to investigate the root cause.

    Thank you,
    Chameni / F-Secure

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