Battery draining

Mikael_F
Mikael_F Posts: 1 New Member
in Device Protection

FSec v. 26.5.322203 , iphone 14 ios 26.5.2

Battery draining fast if vpn on - solution/ fix or find an other better

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Answers

  • Ukko
    Ukko Posts: 4,079 Superuser

    Hello,

    I think that when the VPN connection is active, it consumes more power. Should not be too much critical, though. So, battery draining fast is like significantly 'faster' than usual? Or is just draining battery a trouble?

    Also, did you mean it is while using the device (browsing) with an active VPN or is it enough to just turn on the VPN and not use the device?

    And some more general things to ask:

    Does iOS (F-Secure app on iOS) support different protocols? If so, can you try using a different one?

    Your 'original' network connection is via mobile data or Wi-Fi?

    // since iOS 26.5.2 looks like a fresh release - can you contact F-Secure official Support via phone call or web-chat: https://www.f-secure.com/en/support

    Because, at least once, a 'known' bug was discovered after one of iOS updates. Also with symptoms like huge battery use.

    Thanks!

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  • Chameni
    Chameni Posts: 302 Moderator

    Hi @Mikael_F

    We're sorry to hear about the battery drain. To help us investigate, please contact our support team so we can gather diagnostic information from your iPhone and review the VPN behavior. We'll do our best to identify the cause and help resolve the issue.

    Thank you,
    Chameni / F-Secure

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