My Security Cloud won't connect and Virus database is out of date

Janihoo
Janihoo Posts: 1 New Member

My desktop PC has been out of use since may 2023. I just got it back it and it is working in any other way but not updating itself. Subscriptions are in order yet my service has changed from F-Secure safe to F-secure Internet Security. This is not an temporary issue since it's been like this for a week now. Last update in history is received 13/05/2023 All internet connections are othervise working as expected and no VPN or anything like that is in use. Can you help me to solve this please.