Virus database

Mara230259

Why the virus database is not updating. It just says it should update but it just doesn't succeed. Every time I try to update the virus database, I get the message shown in the picture.This is my product:

Internet Security & Scam Protection

TVC15

https://community.f-secure.com/en/discussion/129709/virus-database

Hello,

It looks like you're using a version for Windows, correct? If so, see if anything in this KB article helps.

https://www.kb.f-secure.com/s/article/F-Secure-SAFE-Internet-Security-program-is-not-able-to-update-Virus-Protection-is-not-up-to-date-What-should-I-do?language=en_US

Kind regards.

Mara230259

And yes , I use Windos 10 When I release the usage rights for the device in question and reactivate it, everything works as it should. The virus list updates as it should. I wonder why this happens after removing and reactivating the usage rights.