Running out of Mobile Data

EagleEye
EagleEye Posts: 2 Observer

I have a problem with the F-Secure app on my iPhone. I have a trusted network I want the app to use, but when I have restarted my iPhone for security reasons, the app connects to the 5G network first. After a few seconds, the trusted network is used by my iPhone, but the F-secure app Is still connected to the 5G network. I can force it to connect to the trusted network by disabling it and enabling, but sometimes I forget and it becomes a problem when I run out of Mobile Data. When I need to use Mobile Data on the 5G network, I don't have any, and it happens in the middle of the period. Any suggestions except a better memory?

Answers

  • Ukko
    Ukko Posts: 3,942 Superuser

    Hello,

    Sorry for my reply. I am only an F-Secure user.

    I have no idea how the solution works on iOS, but I looked at guides and documentation and I have some things to ask:

    • does your device connect to this trusted Wi-Fi network (using the same scenario steps) if the mobile network is disabled / turned off before trying?

    This old online help says ""If you enable automatic WiFi protection for untrusted WiFi networks, F-Secure VPN will not turn on when entering a trusted network"", while it is not clear whether this new online help is talking about the same thing or not. I mean, "WiFi Protection" is the same in both places(?!); and if so - does it apply to your use case like ""will not turn on when entering a trusted network"".

    Sorry for any confusion if online guides/help contain outdate and unrelated information that does not reflect current state of the app's design.