Error connecting to fsbwserver.f-secure.com. Has the update server address changed?
mhpchaves
Posts: 2 New Member
Hi,
I've been running the F-Secure Linux Security for quite a long time and since February 7th 2025 I started receiving DNS lookup failures for the database update server fsbwserver.f-secure.com. As shown below, I can successfuly resolve f-secure.com:
$ dig +short f-secure.com 23.4.67.115 $ dig fsbwserver.f-secure.com ; <<>> DiG 9.18.30-0ubuntu0.22.04.2-Ubuntu <<>> fsbwserver.f-secure.com ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 54693 ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1 ;; OPT PSEUDOSECTION: ; EDNS: version: 0, flags:; udp: 65494 ;; QUESTION SECTION: ;fsbwserver.f-secure.com. IN A ;; AUTHORITY SECTION: f-secure.com. 3539 IN SOA a1-129.akam.net. hostmaster.f-secure.com. 1668431654 3600 1800 1209600 7200 ;; Query time: 4 msec ;; SERVER: 127.0.0.53#53(127.0.0.53) (UDP) ;; WHEN: Mon Feb 24 11:27:47 UTC 2025 ;; MSG SIZE rcvd: 114
Product Information:
$ /usr/bin/fsav --version F-Secure Linux Security version 11.10 build 68 F-Secure Security Platform version 2.50 build 20576 F-Secure Anti-Virus CLI Command line client version: F-Secure Anti-Virus CLI version 1.0 build 0069 F-Secure Anti-Virus CLI Daemon version: F-Secure Anti-Virus Daemon version 1.0 build 0161 Database version: 2025-01-27_01 Scanner Engine versions: WithSecure Corporation Hydra engine version 6.0 build 680 WithSecure Corporation Hydra database version 2025-01-27_01 F-Secure Capricorn engine version 18.0 build 1057 F-Secure Capricorn database version 2025-01-21_05 This product contains the 7-zip library. 7-Zip Copyright (c) 1999-2017 Igor Pavlov For full license information please see licenses-7z.txt in the product installation folder.
Recent logs:
Mon Feb 24 11:14:27 2025(3): F-Secure Automatic Update Agent for Linux 9.01.3: Agent started Mon Feb 24 11:14:42 2025(2): Connecting to fsbwserver.f-secure.com (no BW proxy, no HTTP proxy)... Mon Feb 24 11:14:42 2025(3): Update check failed. There was an error connecting fsbwserver.f-secure.com (DNS lookup failure)
Has the update server address changed?
Thank very much!
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