F-Secure stops Apple Smart Phone connection between iPhone 15 and Audi A3 2017

Megi
Megi Posts: 1 New Member
edited December 3 in Device Protection

What to do to get iPhone 15 + F-Secure and Apple Smart Phone connected?

iPhone 8 and iPhone Xs + F-Secure work well, but not iPhone 15. iPhone 15 works in my Audi

without F-Secure.

.

Mitä asetuksia minun on muutettava F-Securessa voidakseni saada sen toimimaan?

Answers

  • Firmy
    Firmy Posts: 1,905 Community Manager

    Hello @Megi

    Welcome to the F-Secure Community. Thank you for your post.

    Could you please confirm if you are referring to Apple CarPlay on your Audi A3? Additionally, are you connecting using a wired or wireless connection? Were you connected to the VPN when using CarPlay in your car?

    You mentioned that your iPhone 8 and iPhone XS work without any issues while using the F-Secure app. Have you tried replicating the same settings on your iPhone 15? It’s possible that certain settings need adjustment to ensure compatibility.

    To enable CarPlay on your car, please refer to this link from Audi.

    We also suggest checking your iPhone settings:
    Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps & Features.
    Please verify whether CarPlay is enabled or disabled. You may also check this topic from Apple.

    Let us know if you need further assistance.

    Thank you, and have a wonderful day!

    Firmy
    Community Manager | F-Secure Community
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