VPN problems on iPhone

Hissen
Hissen Posts: 2 New Member
in Privacy VPN

Iv'e FSecure on my iPhone. And very often it looses connection with the networks due the VPN.

I've to reconnect very oftenly.

Any idea what can be done?

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Answers

  • PawełP
    PawełP Posts: 367 Moderator

    Hello @Hissen

    We welcome you to our forum and thank you for your post.

    In order for us to help you solve the problem we will need additional information.

    1. What version of iOS are you using on the device where the problem occurred?
    2. What version of F-Secure do you have installed on your device?
    3. Is the connection loss problem related to WiFi networks or also to cellular networks?
    4. Does the problem only occur when you use one kinky VPN location or on different ones?

    At the same time, we ask that you change the protocol between IKEv1 and IKEv2 in the VPN settings on your iPhone. Please check if the problem also occurs with different VPN protocols.

    We will be waiting for this additional information from you.

    Best regards.

    Pawel

    Making every digital moment secure, for everyone


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  • Hissen
    Hissen Posts: 2 New Member
    edited October 25

    Hi @PawełP,

    1. What version of iOS are you using on the device where the problem occurred?

    iOS 16.7.10

    1. What version of F-Secure do you have installed on your device?

    24.9.303900

    1. Is the connection loss problem related to WiFi networks or also to cellular networks?

    Both

    1. Does the problem only occur when you use one kinky VPN location or on different ones?

    All kinds of network.

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