Beta 19.7 version antivirus update

JariLampinen
JariLampinen Posts: 4 Explorer

New 19.7 Beta does not update antivirus database since it was installed - is this common issue or there has not been any new antivirus database released since 27.9.2024?

Answers

  • Ukko
    Ukko Posts: 3,671 Superuser

    Hello,

    Probably this is not a common trouble. What is your operating system and its version (just in case if there is any relation with it)?

    If something which is still supported, then maybe your experience is about some kind of bug after receiving latest update (19.7 beta 2?!); with the impact of not receiving further database updates (unless some action is done; or just completely). I remember there was, at least once, such a situation. So, maybe it worth to report via beta email channel.

    And now 19.8 beta 1 is released. For example, my installation got it.

    Thanks and sorry for my reply!

  • Ville
    Ville Posts: 722 F-Secure Product Expert

    Please take fsdiag (run support tool) and send it to us with bug report to beta@f-secure.com. This is something we want to look at.

    Ville

    F-Secure R&D, Desktop products

  • JariLampinen
    JariLampinen Posts: 4 Explorer

    Seems that new Beta 19.8 fixit today - thanks for the replies.