subscription renewal done last June

Rodb1329
Rodb1329 Posts: 3 New Member
in Privacy VPN

Renewed subscription to F Secure in JUNE 2024 Ref.No. 469194462 cannot access account

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Accepted Answer

  • marmab
    marmab Posts: 45 Moderator
    Answer ✓

    Hello @Rodb1329

    Welcome to the F-Secure Community.

    I have sent you an email with a temporary password to help you log into the account. Upon entering that password during sign in you will be asked to change the password.

    In future should you be unable to log into your account you can reset your password following the steps in this link: https://community.f-secure.com/common-home-en/kb/articles/9178-how-can-i-change-my-my-f-secure-account-password

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Answers

  • Rodb1329
    Rodb1329 Posts: 3 New Member

    concerned

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  • Rodb1329
    Rodb1329 Posts: 3 New Member

    reply email from you (Marbab) allowing entry to F secure has not been received.

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  • Ukko
    Ukko Posts: 3,671 Superuser

    Hello,

    reply email from you (Marbab) allowing entry to F secure has not been received.

    If email is not received (and not landed in spam/junk categories), did you try another suggestion from his reply here:

    In future should you be unable to log into your account you can reset your password following the steps in this link: https://community.f-secure.com/common-home-en/kb/articles/9178-how-can-i-change-my-my-f-secure-account-password

    Thanks!

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