Pourquoi je n'ai pas reçu mon code d'abonnement après l'achat du produit?

ABRAHAM954

Madame, Monsieur,

Je me permets de vous contacter aujourd'hui suite à un achat effectuer récemment pour un abonnement vpn le numéro de commande est le GPA. 3323-7696-4024-01524 un abonnement pour une période de 1 an depuis Google Play.

Bien, Cordialement;

CarolinaC

Hello @ABRAHAM954 ,

Thank you for contacting us here on Community Portal.

Please be informed that we currently support only English and Finnish languages on this portal.

To assist you better, could you please provide more details about the issue you are experiencing? Specifically, any error messages, steps you have taken so far, or screenshots that can help us understand your problem would be very helpful.

Additionally, we would like to inform you that our system does not have the capability to check purchases made through Google Play and the subscription can be managed only through Google Play.

Your understanding and cooperation are greatly appreciated. We look forward to resolving your issue as quickly as possible.

Best regards.