Why is windows on my new computer refusing to let me install the F secure prgram

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I have F secure in my 2 other computers and had on problem from Windows but today I tried to install F secure in my newest computer and Windows blocked it saying I need to buy from their store instead??

I already paid for the download and now cannot install it!

Answers

  • CarolinaC
    CarolinaC Posts: 119 Moderator
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    Hello @KatDancer469 ,

    Thank you for reaching out to us here on the F-Secure Community Portal.

    From your message, it appears that you are encountering an error when attempting to run the downloaded F-Secure installation file on your PC. Specifically, the error message seems to indicate that only Microsoft verified apps can be installed.

    To resolve this issue, please follow the steps outlined below:

    1. Right-click the Start menu button and select Settings.
    2. Select Apps on the left sidebar and choose the Advanced app settings category.
    3. Open the drop-down menu next to Choose where to get apps.
    4. Switch from The Microsoft Store only (Recommended) to Anywhere.

    This should allow you to proceed with the installation of the F-Secure software. If you encounter any further issues or have additional questions, please do not hesitate to reach out to us.

    Best regards.


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