F-Secure will not completely download on my PC. will not open when you click on program

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BenzBoy863
BenzBoy863 Posts: 1 New Member

When I started downloading F-Secure Total on my PC everything seemed to be downloading just fine untill the end of the download when I received a message which said……..Must install .Net Desktop Runtime version 6.0.28. I gave me a small area in which it appeared it was offering me a download for this program. When I hit download……….nothing happens.. I have uninstalled and reinstalled twice and had the same exact results ??? Can somebody please help me ???????????

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  • PawełP
    PawełP Posts: 286 Moderator
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    Hello @BenzBoy863

    We welcome you to our forum and thank you for your post.

    If this message appears, it means that it is necessary to install .NET Desktop runtime on your computer. .NET Desktop runtime is necessary for the proper functioning of our program.

    Below I am sending you links to directly download .NET Desktop runtime version 6.0.28 for Windows x64 and Windows x86. Download the appropriate file and install it depending on the version of Windows you have.

    Windows x64: https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/runtime-desktop-6.0.28-windows-x64-installer

    Windows x86: https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/runtime-desktop-6.0.28-windows-x86-installer

    Best regards.

    Pawel

    Making every digital moment secure, for everyone


  • Ville
    Ville Posts: 694 F-Secure Product Expert
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    Hi,

    In addition what @PawełP already instructed, I will add that the product installer will automatically try to install those packages already and you only see the message if the automatic installation fails.

    Usually in these situations you need to first uninstall .NET runtime from Windows as it is somehow broken and then try with the reinstall.

    Ville

    F-Secure R&D, Desktop products

  • Onail
    Onail Posts: 1 New Member
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    Hello, @PawełP, I have already installed .NET Desktop Runtime 6.0.28, but still not fixed in my case.

  • PawełP
    PawełP Posts: 286 Moderator
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    Hello @Onail

    We welcome you to our forum.

    In this situation, I would like to ask you to make sure that all Windows updates have been installed correctly. If so, please attach a screenshot of the message that is displayed when the installation of our program is interrupted.

    We will try to find the reason why our program cannot be installed on your device.

    Best regards

    Pawel

    Making every digital moment secure, for everyone