Changing my order
Hi!
How can I renew my TOTAL order but change the amount of divaces 5 to 1?
Accepted Answer
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Hello @Jykkeri
Welcome to the F-Secure community.
Your 5 device subscription has been cancelled allowing you to renew the subscription for less devices now. Do log into your account to confirm this.
@JOnes in order for the subscription to be renewed for less devices, the subscription has to end hence meaning the previous contract is void allowing users to switch subscriptions.
Answers
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the my.f-secure.com service should definitely have the option to reduce the number of licenses even before the end of the order so that the order continues uninterrupted from a certain date and the customer is not always interpreted as a new customer. You should also update your online store for the 2020s,even the finnish main resellers can manage that better.However, I have often wondered where the word "clever" from that cleverbridge comes from?😀