How to transfer old Freedome order to the correct F-secure account?

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TeeÄmPee
TeeÄmPee Posts: 1 New Member

Freedome stopped working and when I tried to start using the new F-secure VPN I realized that I hadn't bought Freedome with it but instead with another email address/other F-secure account. Is there any way to transfer the license to my main F-secure account or active just the VPN part with a diffent account in the F-secure software, or did I just loose 6 months of my Freedome order?

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  • PawełP
    PawełP Posts: 261 Moderator
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    Hello @TeeÄmPee

    We welcome you to our forum and thank you for your comment.

    I will be happy to help solve your issue.

    There should be no problem transferring your license and linking it to your other My F-Secure account. I will, however, need some details to be able to take care of this. In this regard, I will send you a private message on our forum.

    Be sure to check your inbox.

    Best regards,

    Pawel

    Making every digital moment secure, for everyone


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