My laptop has become infected what can you do

User_5628
User_5628 Posts: 16 Enthusiast
edited December 12 in Device Protection

My laptop has become infected. It made a clicking noise and some of the keys are jumbled (not what they should be).

I have logged off but I am now unable to get back ib because of the keyboard issue

Total secure was on but, bit VPN it still doesn't work.

I am using my android to send this

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Accepted Answer

  • [Deleted User]
    [Deleted User] Posts: 0
    edited May 30 Answer ✓

    Hello,

    Are you sure it's a infection, as that sounds more like a hardware issue. Is the HD in the laptop a mechanical drive or SSD, maybe it's the keyboard itself? Can you get into your laptop through the BIOS and run any diagnostics it may offer from there?

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