ID-Protection to F-Secure Total

PFRARTHEO
PFRARTHEO Posts: 10 Enthusiast
edited December 2024 in Device Protection

Hello,

2024-05-22_23h34_55.png

I can't transfer ID-Protection to F-Secure Total on my windows computer (no problem on my android phone).

The menu "My data" is disabled.

Can you help me ?

Regards

Philippe

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Accepted Answer

  • [Deleted User]
    [Deleted User] Posts: 0
    Answer ✓

    Hello  @PFRARTHEO

    Thank you for your post.

    To activate the Password Vault correctly, you need to uninstall F-Secure Total and reinstall it using the latest installation file from your My F-Secure account.

    I would also like to remind you that before any reinstallation, it is a good idea to make sure your passwords are synchronized with another device or a backup of your passwords has been made.

    I would appreciate it if you could let me know if the program works properly after reinstallation.

    Have a good one!

    Pawel

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