Banking protection stopped working?

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JRW666
JRW666 Posts: 3 New Member
in F-Secure Total

Banking protection was working fine, but today I no longer get the green border appear on any secure site in any Chrome, Firefox, Edge browser.

Removed and added the extension back again, rebooted pc, but has not helped.

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Answers

  • pascaloSEk
    pascaloSEk Posts: 8 Explorer
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    There is a problem with safe browsing. Many popular websites are categorized as 'not tested'.

    Yesterday it worked correctly. So it's not a problem with your device/configuration.

    Zrzut ekranu 2024-05-4 o 13.48.19.png

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  • JRW666
    JRW666 Posts: 3 New Member
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    Thank you for the info. Hopefully fixed soon.

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  • siramic
    siramic Posts: 116 Adventurer
    edited May 5
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    Same on my end. The browser extension is showing most of the sites as not being analyzed yet (grey icon), including my banking site (no green boarder). Both in Chrome, Edge with Google, Bing searches. Also tried with and without the VPN enabled. As with @JRW666 I tried reinstalling the extension from the Chrome Store, didn't help.

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  • siramic
    siramic Posts: 116 Adventurer
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    We'll probably find out more on Monday, but this may help to explain the situation.

    From this link: https://status.f-secure.com/

    outage.png

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  • Ukko
    Ukko Posts: 3,632 Superuser
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    Just want to add some feedback: I have experienced related impact since yesterday's evening.

    With my situation: Security Cloud (in Settings) with "No Connected" state as from beginning of the trouble. I may have "speeded up" things a bit by clearing the Reputation Cache in the settings soon after.

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  • ClaudeD
    ClaudeD Posts: 26 Contributor
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    The problem is solved, including bank protection

    3Like 1Awesome
  • pascaloSEk
    pascaloSEk Posts: 8 Explorer
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    Can anyone else confirm that it works correctly? Seems to still not working on my iOS device.

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  • JRW666
    JRW666 Posts: 3 New Member
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    Working on my Win 11 desktop.

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  • siramic
    siramic Posts: 116 Adventurer
    edited May 5
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    It's working on my Windows 10 and 11 PC's. Using Chrome and Edge.

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  • pascaloSEk
    pascaloSEk Posts: 8 Explorer
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    I can confirm. Works on Mac Safari.

    Still doesn't work on iOS Safari.

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  • pascaloSEk
    pascaloSEk Posts: 8 Explorer
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    EDIT:

    Works on iOS again. :)

    The issue seems to be solved.

    3Like Awesome

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