My Website norcim-rc.club

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norcimguy
norcimguy Posts: 6 Observer
edited February 7 in F-Secure Total

Hello

I noticed today 06/02/24 that F-Secure is blocking the contents page of my website and have no idea why. The website does not sell anything. It simply lists model airplane history and electronic circuits. There is no reason to block the page.

Any ideas are most welcome.

Accepted Answer

  • Ville
    Ville Posts: 691 F-Secure Product Expert
    Answer ✓
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    Hello,

    I tested with the released version and sure enough, it blocks the site. The beta is using our new content categorization server where this problems seems to have been fixed. We are rolling that out to production in a couple of weeks, so it should solve the issue for you and others.

    Ville

    F-Secure R&D, Desktop products

Answers

  • PawełP
    PawełP Posts: 262 Moderator
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    Hello @norcimguy

    I checked your website and noticed that your website URL starts with HTTP which means you are not using SSL. This is the reason why your site is blocked.

    SSL, or Secure Sockets Layer, is a protocol used on the internet to secure the exchange of data between your website and your users’ browsers. It ensures the privacy of your visitors’ sensitive information when they perform actions such as filling out forms or making purchases. If your website involves online transactions, it’s necessary to have an SSL certificate to safeguard your website’s data and your visitors’ credit card information.

    SSL certificates not only secure data transfer but also contribute to the credibility and authority of your brand. Websites lacking an SSL certificate are marked as “not secure” by browsers, and an unlocked padlock symbol is displayed in the address bar as a warning to visitors. Without an SSL certificate, you risk losing the trust of many people.

    Furthermore, SSL certificates signal to Google that your site is secure and reliable. This can enhance your ranking on search engine results pages, making your website more visible to users.

    Please turn to your hosting provider. Generally such a provider allows you to generate an SSL certificate for free.

    I hope you find this information helpful.

    Have a good one!

    Pawel

    Making every digital moment secure, for everyone


  • norcimguy
    norcimguy Posts: 6 Observer
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    Hi Pawel

    Many thanks for that Pawel. I am well confused as the web pages always come up as https;// type (have done for a few years). just checked, but the contents poge is blocked by F-Secure. From a Google search it appear that another page may also be blocked by F-Secure. (think page9 part 2)

    Thanks again.! I will try disabling the F-Secure extensions in my two browsers but that will I suppose leave other F-Secure users who visit, with the warning that they 'should not surf here'

    Sad but F-Secure has done us well for a couple of years now.

    Cheers

    norcimguy




  • Ville
    Ville Posts: 691 F-Secure Product Expert
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    Hello,

    I checked with Windows beta product and latest browser extension on Edge. The site was not blocked when entering directly or via google search. In both cases it was using https correctly and our rating was that the site is safe. Can you still reproduce the issue? Looks to me like everything is working fine.

    Ville

    F-Secure R&D, Desktop products

  • norcimguy
    norcimguy Posts: 6 Observer
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    Hi Pawel

    Many thanks for that. I hadn't noticed that a 'http' version comes up via a Google search of the norcim website. However when I click to show the first page of the website it does come up with the https:// version.? And then clicking on the link to the contents page, the link is also a https;// version


  • norcimguy
    norcimguy Posts: 6 Observer
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    Hello Ville, good news that you using F-secure and accessing the norcim site without problems suggests that the problem is with my (and wifes) laptops. I am still getting many pages of my website (norcim) blocked by F-Secure and saying that the site is 'Harmful Website Blocked'.

    Do you think that uninstalling and re-installing my version of F-Secure would be of any help?

    Thanks, norcimguy.

  • norcimguy
    norcimguy Posts: 6 Observer
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    Hi Pawel

    Many thanks for that. I hadn't noticed that a 'http' version comes up via a Google search for 'norcim-rc.club'. Normally the https:// version shows up on a Google search i,e,

    https://norcim-rc.club and has done so for a few years. Now. However, I have just used that full address https://norcim-rc.club to get to the site but as before when I go to the contents page the page is blocked. I have also tried going to the contents page direct

  • norcimguy
    norcimguy Posts: 6 Observer
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    Hello again Ville,

    Many thanks for looking into this one for us Ville, I will look out for the New beta version in a few weeks. Best of luck with it.

    Cheers norcimguy.

  • Ukko
    Ukko Posts: 3,640 Superuser
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    Hello,

    Sorry for the discussion. And a little off topic.

    Just want to add: I can also confirm that with beta F-Secure installation - in my experience there are no 'harmful'-rated blockings.

    However, at least two pages have an 'uncategorized' (unknown content / unrated)-category for me. So, will be blocked if "Content filtering" (as part of Parental Control / Family Rules) is used.

    Maybe, also, mistakenly. I mean, in addition to what I've already reported via beta channel, there are a couple of other examples that came to my attention (still some Google domains, Outlook and some other reported URLs; but then I found a bit more random URLs and examples such as MSN, which do not look like resources that are not well known enough to be categorized. However, I periodically sent most of them through F-Secure SAS for re-rating at the time; or annually. Thus, I suspect that most or all of the potentially “affected” resources have their ratings reset). And looks like it could be just some pages in domain.

    What about mentioned resource (in this topic) - I think 'Radio6.htm' and 'Model%20Aircraft%20Frequencies.htm' pages are 'uncategorized' and marked as (?)-category (while most of others 'are' categorized and marked as 'safe'). Although I didn't do an exact recount!

    Thanks!