Mehr Kaufen-Funktion zum Erweitern des Abos funktioniert nicht. Wie lange noch?

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MatzeP
MatzeP Posts: 1 New Member
in F-Secure Total

Ich versuche seit 6 Tagen mein Abo zu erweitern. Es ist allerdings nicht möglich. Mir wird a) kein Preis für die Erweiterung genannt und b) eine Wartung angezeigt, sofern ich ohne Preisangabe den Dialog weiter durchlaufe.

Wann kann ich mein Abo erweitern? Oder muss ich kündigen?

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  • PawełP
    PawełP Posts: 200 Moderator
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    Guten Tag @MatzeP

    Welcome to the F-Secure Community. Thank you for your post.

    Currently, our community forum only supports English and Finnish languages.

    Regarding your license renewal problem, in order to be able to help you I will need your email address where you have a My F-Secure account set up. However, do not provide your email address here in public posts. I will write you a private message on our forum. Please check your inbox.

    Have a good day.

    Pawel

    Making every digital moment secure, for everyone


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  • PawełP
    PawełP Posts: 200 Moderator
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    Hi

    Thanks for the email address.

    Let me check everything.

    Kind regards

    Pawel

    Making every digital moment secure, for everyone


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  • PawełP
    PawełP Posts: 200 Moderator
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    Hi @MatzeP

    I am very glad that we were able to solve the problem. 

    Thank you for the good cooperation and exchange of thoughts in private correspondence.

    All the best to you.

    Pawel

    Making every digital moment secure, for everyone


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