Renewal

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Rockyrider
Rockyrider Posts: 15 Enthusiast
edited March 1 in F-Secure Total

Hi sorry to bother you but just extended my F-Secure total for another year but my previous one didn't expire till next April, it doesn't appear that it's changed dates, it's still saying exp April 2024. ref number 420305524.

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  • PawełP
    PawełP Posts: 271 Moderator
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    Hi @Rockyrider

    Thank you for contacting us this way. You don't bother us at all :)

    I already checked your purchase and your account.

    Could you pleas log in ones again to your account on My F-Secure and check the expiry date?

    Let me know if everything is ok now.

    Have a niece day.

    Pawel

    Making every digital moment secure, for everyone


  • Rockyrider
    Rockyrider Posts: 15 Enthusiast
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    Thank you so much, that is brilliant, it's part of the reason I use F-secure, the help I get is always quick and the helpdesk and online help are first-class.

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  • PawełP
    PawełP Posts: 271 Moderator
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    Hi @Rockyrider

    Thank you for your kind opinion.

    I'm happy that the problem has been solved.

    Should you need our help in the future, just write to us.

    Kind regards

    Pawel

    Making every digital moment secure, for everyone


This discussion has been closed.