Total update

Tusse
Tusse Posts: 7 Explorer
edited March 1 in Device Protection
Hey,
F-Secure Total; Three times there has been a notification that the program (?) will be updated in few days.
The notification also has an option "update now". Nothing happens when I select that option. I haven't noticed that the program updates itself automatically "after a few days", nor I find anything related to updates in F-Secures pages. Should I be worried?


Accepted Answer

  • Ville
    Ville Posts: 733 F-Secure Product Expert
    Answer ✓

    The text should tell that we need to turn off VPN temporarily for the update to happen (since it updates VPN services). When you click "Update now", it should turn off VPN and proceed with the update in a few minutes. You need to keep the VPN off until update has happened.

    Ville

    F-Secure R&D, Desktop products

Answers

  • Tusse
    Tusse Posts: 7 Explorer

    i dont have time to turn of thr VPN, because it happends so fast. Of course I could be ready the next time it happends. Let's try.

    Anyway? Is there a F-Secure Total program update coming soon?

  • Ville
    Ville Posts: 733 F-Secure Product Expert

    Sorry I was a bit unclear. Pressing the "Update now" button should turn off VPN and trigger the update. If this does not work, then we need to investigate a bit more.

    Ville

    F-Secure R&D, Desktop products

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