AGAIN-AGAIN-AGAIN-AGAIN... No Capricorn-updates in weekends...

MNielsen
MNielsen Posts: 77 Active Engager
edited March 1 in Device Protection

Every time, when a new edition of F-Secure hits my computer, I hopes that helps with the updates. But no. As usual...


Accepted Answer

  • Firmy
    Firmy Posts: 1,862 Community Manager
    Answer ✓

    Hello @MNielsen

    I'm delighted to inform you that the update has been released. You can now check the app and make sure that you've received the update.

    If you need any further assistance, please don't hesitate to reach out.

    Thank you, and have a great day.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
    💻 Empower yourself with Cybersecurity Insights and protect what matters

Answers

  • Firmy
    Firmy Posts: 1,862 Community Manager

    Hello @MNielsen

    Thank you for your post.

    We've identified an issue with the update, however, the good news is we've pinpointed the root cause on our end. We're actively working on resolving this issue, and you can keep an eye out for the update at this link: https://dbtracker.f-secure.com/detailed_reports/capricorn-win64.html

    In the meantime, please don't worry. F-Secure products come equipped with Security Cloud to provide real-time protection for your devices.

    We'll be sure to keep you posted as soon as the update is released.

    Thank you, and have a great day.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
    💻 Empower yourself with Cybersecurity Insights and protect what matters

  • MNielsen
    MNielsen Posts: 77 Active Engager

    Yes - I did so, before going on the net... I always check for updates before opening my browser...

    Both the capricorn, AND another new version of the program was installed. I always wait a little, when the harddisk lamp is lightning, and wehen it relaxes, I restart the computer even though it don't require a restart after a new edition is installed.

    Hopes, it helps, with yet another new edition of the program... Let's see......

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