My F-Secure Freedome VPN subscription wont show

joshua_123

I have a subscription for F-Secure Freedome VPN on my phone via apple app store but will not show as active on my PC when I log in to the website. My phone shows that the subscription doesn't expire until 28 April 2024.. any help would be most appreciated as I would like to protect my devices.

PawełP

Hello @joshua_123

Welcome to the F-Secure Community. Thank you for your post.

The problem that you described is discussed in this article, available on our forum:

https://community.f-secure.com/vpn-en/kb/articles/5929-can-i-transfer-f-secure-freedome-vpn-bought-from-appstore-playstore-to-other-operating-system

 

Unfortunately, it is not possible to transfer a license purchased in the Appstore to an account in My F-Secure. Thus, it will not be possible to use this license to protect a Windows PC.

The situation is different if the license is purchased through an account in My F-Secure. Then it is possible to use the protection on all operating systems because the program logs into the My F-Secure account and uses the licenses purchased there.

I hope it was helpful.

Have a nice day