F-secure blocking internet connection to the game Genshin

Keufri
Keufri Posts: 1 New Member
edited December 2023 in F-Secure Total

Hi!


F-Secure seems to block the internet connection to the game Genshin on Windows on my son's computer. My son (13 years) has he's own child account in f-secure). If I temporarily disable f-secure everything seems to work fine. Hence my conclusion that the issue is with f-secure and not the windows firewall.


I have tried to disable each function in f-secure one by one, but that did not solve the problem. Only if I disable f-secure totally (from f-secure settings) it works.


Any ideas on what to try would be much appreciated


Best regards


/Tomas

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