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Have you left the building?
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I just wanted to mention that the new database update was released on June 5th, 2023. While there might occasionally be a slight delay in the release of updates, I want to assure you that F-Secure products are equipped with the Security Cloud function. This means your device will be continuously protected 24/7, even if there is a delay in the database update.
If there's anything else you need assistance with, please don't hesitate to let us know. We're here to help and would be more than happy to assist you.
Thank you once again, and have a wonderful day.
// in case your experience is about something else; I am assuming you have received all the updates mentioned in dbtracker.f-secure.com;
First of all, I agree that the "normality" of not having or reducing the frequency of updates during the weekend is just an excuse. It is always important to receive updates for a security solution as fast as possible and as often as reasonable, especially if it is brings better protection after all. And the traditional 'signature'-based approach is included (and, probably, at the time it was the most important point). Perhaps some Labs do this and really 24/7, without limitations, days off or holidays. Probably depends on the quality, facilities and resources of the Lab. As well as a stream of samples from users.
Nevertheless, that is why F-Secure made the implementation of DeepGuard first (an advanced solution in its time), Ultralight design and Security Cloud approach (as Cloud-based solution) then. Always be "up to date" and always give fresh information to the user. Regardless of the usual offline database or signature/enhanced methods. Almost automatically.
Also, Capricorn engine is not the only and not the most significant in the whole security core. I mean, this gives a very reliable and robust addition to protection, but the absence of "updates" of the database (signatures or generic detections) for some short period of time for "normal" reasons (and not as was the case with the example with deliberately withdrawing them due to raising false positive shortly before) is not the most dangerous. Because F-Secure Security Cloud will still have "real-time" information about known threats and have some statistics for other modules (like DeepGuard, for example).
Then, I can to think about some points:
Actually, all I wanted to say is this:
Have you ever experienced such pauses during the week (except weekends)? Because I am not sure about answer for "Is Weekend Up-To-Date?", but the decrease in activity on weekends is more understandable than on weekdays.
And still no updates - not even for Hydra, DeepGuard, Virgo, and all the others... They latest got updates on the 2/6 and the 2/3. These ones always normally gets updates when Capricorn is paused...
It's allways in the weekends, or up to the weekends. and in a longer period, it has been a shorter pause - only one day without updating.
the last time, it took seveal days because it was some false/positive reaction from the program something about it blocked websites without any danger.
And other times it was because of maintenance of the server. Do they really have ONLY one, single server? And can't switch to another during maintenance?
Now, there was a... Not heavy uppdate - only an Ultralight update..... So, the updater IS working.....
Hello @MNielsen @Ukko
Thank you for your post and comment.
Rest assured, your devices continue to remain protected as our Security Cloud is still active, delivering the best and most up-to-date protection for you. The engine databases work alongside the Security Cloud to provide supplementary layers of protection.
What is Security Cloud? - F-Secure Community
To address the concerns raised by some of our users regarding update delivery, we want you to know that our team has identified the issue's source and is actively working on a solution.
We sincerely appreciate the feedback from our users.
Please know that we take this matter seriously, and we have engaged the appropriate teams to ensure a prompt resolution.
Rest assured, we will keep you informed once the update is released and the issue is resolved.
We kindly ask for your patience and understanding as we continue to work diligently to resolve this issue. Your support and understanding are greatly appreciated.
Thank you for your understanding, and we wish you a wonderful day.
That was about time... At last, a Capricorn-update arrived to F-Secure.......