Skimpy with discount to old customers

SadestFSecure
SadestFSecure Posts: 1 New Member
edited September 2023 in F-Secure Total

I now know that F-Secure overcharge all old customers. If you can give new customes almost 30% discount, then I'm overcharged.

Accepted Answer

  • Firmy
    Firmy Posts: 1,619 Community Manager
    Answer ✓

    Hello @SadestFSecure

    Welcome to the F-Secure Community! We appreciate your feedback on the pricing of our products. We understand that pricing is an important consideration when selecting a security solution, and we strive to offer fair and competitive pricing to all of our customers.

    We want to clarify that the pricing you see on our portal is for newly registered users and is an offer for first-time purchases only. After reviewing your account, we can see that you received a 50% discount in 2021. We regret if there was any confusion regarding the pricing.

    If you would like to take advantage of the same discount offered on our portal, we recommend purchasing with a different email address. Our system will recognize you as a new user and provide you with a new link to register for the account. You may go to this link for the discount https://www.f-secure.com/en/total

    Once you have created a new account, please reinstall the app on your devices to ensure that the subscription is updated on the app.

    Thank you for reaching out to us, and please let us know if you have any further questions or concerns. We are always here to help!

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