ei asenna freedomia mitenkään.

konna82 Posts: 1 Observer
edited June 2023 in F-Secure VPN

miten pystyn ratkasemaan tämän ongelman.

tämä ilmoittaa

hups palvelimeen ei saada yhteyttä. tarkista internet-yhteytesi ja yritä uudestaan

Accepted Answer

  • zaimazmi
    zaimazmi Posts: 26 F-Secure Employee
    Answer ✓

    Hi @konna82

    Thanks for contacting us at F-Secure Community.

    Currently, we only have English and Finnish language support for F-Secure Community.

    With regards to your inquiry, may I know for which device are you trying to install FREEDOME VPN, is it your mobile phone or computer?

    The first thing you should try is to reinstall F-Secure FREEDOME VPN on the device. 

    If the issue persists after this, then you should try this (if you are not already connected to a Mobile Hotspot or 4G network): 

    1. Create a Mobile Hotspot with your phone
    2. Connect to that Mobile Hotspot on your device
    3. Try to activate F-Secure FREEDOME VPN to see if F-Secure FREEDOME VPN working now. 

    If it is working now, then it can be concluded that some settings, in the network you tried to connect to previously, are not allowing VPN. The network settings should therefore be changed if you want to use F-Secure FREEDOME VPN on that network. 


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