How to get freedome renewed??

Ummon
Ummon Posts: 2 Observer
edited June 2023 in Privacy VPN

My freedome just expired and I want to renew it.

If I try to purchase it page says my email is already an account and forces me to log in. And from there it seems impossible to renew or purchase freedome?! It claims I have Safe in trial and I have never tried or trialed Safe and if I try to purchase anything it just prompts me to buy Safe...

Super annoying I have tried to renew my purchase for 15 minutes and it seems impossible!

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Accepted Answer

  • zaimazmi
    zaimazmi Posts: 26 F-Secure Employee
    Answer ✓

    Hi @Ummon

    I have checked your email, and I can see that you have successfully renewed your F-Secure FREEDOME VPN, and you have activated your FREEDOME account as well. The subscription is active and valid until next February 2024.

    You can verify it again, and kindly let us know if you need further assistance.

    Thanks!

    2Like Awesome

Answers

  • zaimazmi
    zaimazmi Posts: 26 F-Secure Employee
    edited January 2023

    Hi @Ummon

    Thanks for contacting us at F-Secure Community.

    I will check your email and get back to you with the findings and workaround.

    Thanks!

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