your freedom VPN
your freedom VPN connect but not internet access android please help me
Firmy Posts: 840 Community Manager
Welcome to the F-Secure Community page. Thank you for your post.
Could you provide us with more details on the issue?
May I know which Android version are you using? Which version of F-Secure FREEDOME VPN are you running with? Which location are you connected to F-Secure FREEDOME VPN? Did you have the issue when connected to the WIFI or mobile data?
Have you tried to change your network connection, for example, if you connected with mobile data and have an issue, change the network connection to WIFI and vice versa? And have you tried to change the location in F-Secure FREEDOME VPN? Did you encounter the same issue after changing the location?
Most of the time, it can be caused by the battery optimizer app on the mobile device itself. I would suggest you check the links below to help you on this matter. And may I know where are you located at?
Samsung's Dual Messenger and LG's Dual App may prevent FREEDOME VPN from working | FREEDOME | Latest | F-Secure User Guides
Restricted user profiles may prevent FREEDOME VPN from working on tablets and TV devices | FREEDOME | Latest | F-Secure User Guides
FREEDOME VPN automatically disconnects after turning it on | FREEDOME | Latest | F-Secure User Guides
My FREEDOME VPN connection has started to drop often | FREEDOME | Latest | F-Secure User Guides
FREEDOME VPN connection drops frequently on Huawei or Huawei Honor devices | FREEDOME | Latest | F-Secure User Guides
FREEDOME VPN connection drops frequently on Samsung devices | FREEDOME | Latest | F-Secure User Guides
FREEDOME VPN stops working on OnePlus phone with Android 9 | FREEDOME | Latest | F-Secure User Guides
Thank you and have a good day.1 1Like