Setting apps to connect directly not available on Freedome

dtc79

As others have indicated Amazon prime video does allow use of a vpn. Your help site says: If you wish, you can set apps to bypass FREEDOME VPN's protection features. 

"All installed apps are immediately scanned for viruses and other risks automatically. If FREEDOME VPN has not detected anything suspicious risks in the app, you can set it to connect to the internet directly. Use this feature cautiously.

1. Open FREEDOME VPN.
2. From the top-left main menu, select Settings > Apps bypassing VPN.

The Manage apps view opens.

1. Select the apps that you allow to connect to the internet directly, bypassing FREEDOME's protection features."

However the "Apps bypassing VPN" does not appear under settings. Running on iMac w/ Ventura 13.1

How do I turn off VPN for a limited time/manually. I have tried to delete it in Activity Monitor and it will not delete, and even though I can seemingly turn off Freedome, I still get the message from Amazon the I using a VPN.

Firmy

Hi @dtc79

Welcome to the F-Secure Community page. Thank you for your post.

As others have indicated Amazon prime video does allow use of a vpn.

Amazon is blocking to access their content when you are using a VPN. You can check these links. We have had similar discussions on this matter before.

Amazon Prime Video streaming blocks Freedome — F-Secure Community

Amazon Prime Video blocked Freedome — F-Secure Community

unable to download from amazon video ipad freedome vpn — F-Secure Community

Amazon Prime is blocking content — F-Secure Community

And this is the Amazon Prime Terms of Use Prime Video: Help

However the "Apps bypassing VPN" does not appear under settings. Running on iMac w/ Ventura 13.1

The option is only available on Windows and Android platforms only. So far, we have had no further discussion to bring the feature to the macOS platform yet.

How do I turn off VPN for a limited time/manually. I have tried to delete it in Activity Monitor and it will not delete, and even though I can seemingly turn off Freedome, I still get the message from Amazon the I using a VPN.

After turning off the FREEDOME VPN, your network connection should be back to normal and does not go through the VPN tunnel. May I confirm that you clicked on the big white button in the middle, and it shows "Protection OFF"?

I still get the message from Amazon the I using a VPN.

You might need to restart the app after turning off the FREEDOME VPN.

Thank you and have a good day.

gilberto_melendez

Is there a workaround that works to watch prime video app on Android?

Firmy

Hello @gilberto_melendez

Thank you for your comment.

Amazon has blocked to access their content if you are connected by using a VPN.

You may add the app to bypass the F-Secure FREEDOME VPN. The app will connect directly to the internet.

You can go to this link to guide on how to bypass the app on the Android platform https://help.f-secure.com/product.html#home/freedome/latest/en/task_902BF56C2ADF493EB8FE92839D36A4B1-freedome-latest-en

Thank you and have a good day.