AirDrop and Canon printer not working when Freedom is connected

Jonica
Jonica Posts: 1 New Member

I see that this has been an issue already in 2018, but why is it still an issue in 2022? I cannot Airdrop between my own devices (MacBook Pro, iPhone 11 or ipad pro) when Freedom is connected. I have to turn it off both on the sending and receiving device. Nor can my MacBook Pro connect to my Canon printer while Freedom is on. This is really annoying. Is there some changes in settings that I could do, or something you can do about Freedom?

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Answers

  • Firmy
    Firmy Posts: 220 Moderator

    Hi @Jonica

    Welcome to the F-Secure Community page. Thank you for your post.

    The network needs to be set as a trusted network to allow the MacBook to connect to the network printer while FREEDOME VPN is connected. 

    Follow these steps to set a network as trusted:

    1. Open F-Secure FREEDOME user interface
    2. Turn OFF the VPN protection 
    3. Go to Settings
    4. Enable Automatic WiFi protection
    5. Click Managed trusted networks
    6. Select the network used in Trusted Wi-Fi networks dialog
    7. Click OK 

    Kindly do the same on your iOS device for Airdrop.

    Kindly let me know if this helps.

    Thank you and stay safe.

    Jaims
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