Products & Services
I have subscribed using my iPhone. However I want to use the vpn on my other device, the Apple ID isn’t the same however and I can’t use my subscription.
so I need my username and password to log in
Thank you for contacting F-Secure.
Since you mention your subscription for F-Secure Freedome VPN made through Apple AppStore, the subscription can be only used within an iOS device with the same email address subscription. You may read the article below regarding F-Secure Freedome VPN subscription:
Subscriptions | FREEDOME | Latest | F-Secure User Guides
If you wish to have the F-Secure Freedome VPN on multiple devices, you will need to purchase the F-Secure Freedome VPN through our website.
F-Secure FREEDOME VPN — Secure and private browsing | F-Secure
My suggestion to you is to cancel and get a refund for the F-Secure Freedome VPN subscription through Apple AppStore and purchase the Multi-Device subscription from our website to maximize the subscription on several devices. Here is some article link for your reference:
If you want to cancel a subscription from Apple - Apple Support
Request a refund for apps or content that you bought from Apple - Apple Support
Let me know if you have any other inquiry.