My registration e-mail is gone, but I do have my license code

Vacheslav
Vacheslav Posts: 1 New Member
edited December 2022 in Privacy VPN

Hello!

I have lost access to the mailbox that I used during registration (most likely it was hacked), but I still have my valid license code (for F-secure Freedome). Can I create a new account with a new email and link a license to it? Or what options do I have?

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Accepted Answer

  • Firmy
    Firmy Posts: 1,905 Community Manager
    Answer ✓

    Hi @Vacheslav

    Welcome to our Community page. Thank you for your post.

    If you have a license code for your subscription to FREEDOME VPN, it is showing you are using a standalone subscription. This type of subscription is using a license code to activate the subscription and does not have an account for you to login.

    You may use the license code to activate the subscription and download FREEDOME VPN from this link https://www.f-secure.com/en/home/download

    Kindly let me know if this helps.

    Thank you and stay safe.

    Firmy
    Community Manager | F-Secure Community
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