Freedome VPN + screen mirror + LG smart TV
Accepted Answer
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Hi @winterrocks
Thank you for your post.
Please try each of the options below. If it didn't resolve the issue, move on to the next option.
Option 1: Connect to several virtual locations.
- Open F-Secure FREEDOME VPN
- Tap on Location
- Select a different location
- Try to do screen mirror
- Repeat for 3-4 other locations
Option 2: Please label the network your device and caster connected to as Trusted.
- Open F-Secure FREEDOME VPN
- Tap on the Menu button (skip this if you're using computers)
- Click on Settings
- Enable Use automatic killswitch to cut off ...
- Click Allow connection to other devices in trusted networks
- Check the networks that you trust
- Click Save
If all options above didn't resolve the issue, please generate F-Secure FREEDOME VPN fsdiag for further investigation.
Android, iOS:
- Open F-Secure FREEDOME VPN
- Tap the menu button
- Tap on About
- Tap 7 times on version number
- Tap Send log file
- This will open your email account. Rename the email title to your (case number)_F-Secure FREEDOME VPN logs
- Tap Send
- Inform the technician that you have sent the log files.
Windows, Mac
- Open F-Secure FREEDOME VPN
- Click Help
- Click About FREEDOME
- Click 10 times on the version number
- Click Run support tool
- Click Run diagnostics
- Once done, click Close
- fsdiag.7z is now saved on your desktop. Attach and reply to the email from support
Kindly let me know if this helps.
Thank you and stay safe.
Firmy
Community Manager | F-Secure Community
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